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Send feedback

Praise, concerns and ideas, and how they are used.

Feedback tells an organisation how something is landing. It does not have to be a complaint, and it does not have to be long.

Good feedback usually says

  • what happened or what you noticed
  • where or when
  • what you would like to see instead

Feedback is scored for sentiment so the organisation can see whether things are improving over time. Questions are never scored — they are simply answered.